Question 1

How quickly can I get started with Ogent AI?

Accepted Answer

You can be live in under 30 minutes. Sign up, connect your menu (or import from your POS), customize your branding, and generate your QR code. No hardware needed.

Question 2

Do my guests need to download an app to use QR ordering?

Accepted Answer

No. Guests scan the QR code with their phone's built-in camera and the ordering portal opens instantly in their browser. Zero friction, zero downloads.

Question 3

How does the Pay As You Go plan work?

Accepted Answer

You pay 4% of net sales processed through the platform. There is no monthly fee, no setup fee, and no contract. If you have a slow month, you pay less.

Question 4

Which POS systems does Ogent AI integrate with?

Accepted Answer

Ogent AI currently integrates natively with Square, Clover, and MicroSale. Contact us for upcoming integrations — we add new POS support regularly.

Question 5

Does Ogent AI work with DoorDash and Uber Eats?

Accepted Answer

Yes. The Ordering Portal plan includes DoorDash and Uber Eats integration. Our AI Assisted Ordering plan (coming soon) adds AI-powered management of those channels.

Question 6

What does AI-assisted ordering mean in practice?

Accepted Answer

You can type natural language commands like 'remove the salmon from tonight's menu' or 'add a $2 charge for gluten-free buns' and the system updates instantly. No dashboard navigation required.

Question 7

Are there any hidden fees with Ogent AI?

Accepted Answer

No. Onboarding is free, support is included, and there are no contracts. Payment processing fees from your payment provider are separate.

Question 8

Does Ogent AI support multiple restaurant locations?

Accepted Answer

Yes. Multiple locations are supported on all plans. You can manage them from a single account with shared or separate menus, branding, and analytics per location.

Frequently Asked Questions

Getting Started

Pricing & Billing

Integrations & POS

AI Features

Support

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