Our Story
Ogent.ai was founded with a simple belief — that small and medium businesses deserve access to the same advanced technology used by large enterprises.
Its founder, Anup Balagopal, has spent over two decades building software products for the restaurant, retail, and hospitality industries. Throughout his career, he has launched and scaled technology ventures — including companies backed by major enterprises such as Cisco and Target — focused on helping businesses operate more efficiently through innovation.
During the pandemic, when restaurants faced an urgent need for contactless ordering, Anup developed a solution that helped operators continue serving guests safely and efficiently. That experience revealed a larger truth: while innovation was rapidly transforming large restaurant chains, independent operators were often left behind.
Ogent.ai was born from that realization — to bridge the technology gap and make AI-powered tools accessible, affordable, and effortless for every restaurant and venue.
Our Mission
At Ogent.ai, our mission is to empower small and medium business operators with intelligent tools that simplify daily operations, improve guest experience, and drive profitability.
We believe AI can act as a true partner — helping restaurants run leaner, deliver faster, and serve smarter, without the need for large teams or expensive systems.
Our goal is to make AI the invisible assistant that supports every independent operator — so you can focus on what you do best: creating great experiences for your guests.
Founder's Note
Running a restaurant isn’t easy — I’ve seen it up close for years. Long hours, tight margins, constant staff challenges… yet incredible passion for serving people. That’s what inspires me every day.
I started Ogent because I truly believe the restaurant industry is underserved when it comes to cutting-edge technology. Big brands have teams of data scientists and automation tools. Small operators, who make up the heart of our communities, often don’t.
With Ogent.ai, my goal is to level the playing field — to give every independent restaurant and venue an AI assistant that helps you serve guests better, sell more, and operate with less stress.
If you’re an SMB owner, you’re exactly who I built this for.
— Anup Balagopal
Founder & CEO, Ogent.ai