Order ahead. Skip the line.

Counter service ordering with QR codes lets guests scan a code at your counter, on signage, or on table tents to order and pay from their own phone — instead of waiting in line at the register. Orders fire straight to your kitchen printer or POS, and guests get a text when their order is ready for pickup.

No. Ogent works with or without a POS. If you use Square, Clover, or MicroSale, orders sync into your existing POS and fire tickets to your kitchen printers automatically. If you don't have a POS — common for food trucks and festival stalls — you can accept orders directly through the Ogent dashboard on any phone or tablet.

Most counter-service operators are live in under 15 minutes. You sign up, upload your menu (or import it from your POS in one click), generate a QR code, and print it. No hardware shipped, no installer visit.

Ogent is commission-free on every order. You can start on the Pay As You Go plan (4% of net sales — you pay nothing until you earn) or the POS Integration plan at $149/month with no contract. Compare that to third-party delivery apps charging 15–30% per order.

Both work. Food halls and multi-vendor markets typically use per-stall QR codes so each kitchen gets its own tickets routed automatically. Single-counter operations (one truck, one bar, one café) can use one QR everywhere — on the menu board, on table tents, on a sidewalk A-frame.

Pause ordering for 30 minutes, 1 hour, 2 hours, or until tomorrow — with one tap from the dashboard or by texting our AI Assistant. Ordering auto-resumes. You can pause online ordering only and keep the on-site counter QR live, or vice versa.

They get an automated SMS the moment you mark the order ready in your POS or in the Ogent dashboard. No name-shouting, no buzzers to lose, no crowd hovering at the counter.

Yes. Tip prompts show on the checkout screen before payment. Counter-service operators typically see higher tip averages on QR orders than at a register — guests choose without time pressure or social friction.

Yes. Ogent handles peak loads without crashing — orders fire in real time, and you can pause ordering temporarily if the kitchen needs to catch up. For multi-vendor events, each vendor can run their own portal under one venue brand.

Yes. Set your prep time and accept pre-orders during or before operating hours. Guests pick a pickup slot, your kitchen gets the ticket at the right time, and the food is hot when they walk up.